UJET
Raymond Fong is a seasoned software quality assurance professional with extensive experience in various roles within the technology sector. Currently serving as Software QA Lead and previously as Senior Quality Assurance Engineer and Quality Assurance Engineer at ujet.cx since August 2021, Raymond collaborates with product and engineering teams to develop test strategies, manages project deliverables, and oversees automation testing. Prior experience includes a Technical Application Engineer role at SureView Systems, focusing on backend support and integration for Facebook’s Global Security Systems, and a Lead Software QA Engineer position at Identiv, where Raymond developed team test strategies and ensured software quality for enterprise customers. Additional roles span from software QA contracts at 3VR to leading a QA team at Prism Skylabs, with a foundational education in Cognitive Science from UC San Diego.
UJET
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UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.