UJET
Sierra Modro is an accomplished engineering leader with extensive experience across multiple technology companies. Currently serving as the Senior Director of Engineering at ujet.cx, Sierra previously held the position of Director of Engineering at Kiddom, where notable contributions included enhancing productivity and mentoring first-time managers. Prior roles include Senior Manager of Technical Curriculum Development at AWS, where Sierra led the creation of technical training for AWS customers, and Founder of LEAP to Greatness, LLC, providing technology consulting and public speaking services. Additional experience includes roles at Wacom Americas, Digimarc, and Intel Corporation, with a focus on software development, product management, and technology evangelism. Sierra holds a BGS in Computer Science and Mathematics from Indiana University Bloomington and a Graduate certificate from MIT xPRO in Technology and Innovation Acceleration.
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UJET
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UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.