UJET
In his role as COO, Triant will spearhead UJET’s global partnerships and alliances, and help to further UJET’s position as one of the fastest growing cloud contact center solutions.
Triant brings more than 20 years of deep expertise in Telecom, Unified Communications (UC), and Contact Center to UJET. He joins from Cisco, where, as VP/GM of Contact Center, he achieved the fastest growth in over a decade through a focus on global alliances and enterprise cloud-readiness. Previously, he served as CEO for Serenova where he led the cloud software company through a significant phase of growth and industry recognition. Prior to Serenova, Triant led teams for LiveOps, a global BPO with more 20,000 agents and UC leader ShoreTel (Acquired by Mitel in 2017).
At UJET, Triant will utilize his sector expertise to drive initiatives surrounding development opportunities, partnerships, investments, and global alliances. Triant will work closely with UJET Founder & CEO Anand Janefalkar, Chief Revenue Officer (CRO) Darcey Harrison, and the entire leadership team in order to further accelerate UJET’s growth, corporate relationships, and market penetration.
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UJET
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UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.