Frances Jan Naguit

Frances Jan Naguit is an experienced professional currently serving as an Enterprise Customer Success Manager at Zendesk since May 2024. Prior to this role, Frances held various positions at Ultimate, including Senior Mid-Market Customer Success Manager and Mid-Market Account Executive, beginning in September 2021. Earlier career highlights include serving as Area Sales Manager for Asia and Oceania at ic! berlin, where Frances liaised with distributors across multiple countries and assisted in developing sales strategies. Frances also worked as a Customer Relations Manager at Piavita, focusing on partnership strategy and sales funnel management in the digital veterinary industry. Additionally, Frances began a career path as a Business English Teacher at Linguarama, providing instruction to executives from prestigious companies while pursuing a Master’s in Business Administration.