Fernando Diaz

Fernando Diaz is an accomplished professional in fraud management with extensive experience across multiple industries. Currently serving as Fraud Senior Manager at Ultra Mobile, Fernando has successfully led the development and implementation of fraud case management systems and trained teams on new operational procedures. Prior roles include Fraud Manager at LendingUSA, where Fernando implemented departmental metrics and led training initiatives, and VP - Global Fraud Operations Manager at Citi, overseeing the standardization of systems in Latin America. Fernando's career also includes significant contributions at Early Warning®, Verizon, and AT&T, where skills in fraud detection, customer service, and operations management were honed. Fernando's educational background includes studies at California State University, Fullerton, and Irvine Valley College.