Katie Cocca

Katie Cocca is an experienced administrative professional and customer service representative, currently serving as an Administrative Support Associate at the University of North Carolina at Charlotte since October 2022. Transitioning from a diverse background in customer service and event management, Katie has held various positions at Marshall & Sterling, including Customer Service Representative, Assistant Account Manager, and Administrative Services Manager, where responsibilities included coordinating supportive services and ensuring efficient resource deployment. Previous roles also include Merchandise Buyer at Mills Entertainment and Media Buyer at Trans World Entertainment, with a focus on product assortment and sales profitability. Katie holds a Bachelor of Arts in Psychology from the College of Saint Benedict and Saint John's University, where involvement included leadership in the Joint Events Council and serving as a student coordinator in the Admissions Office.