Unexus
Wilfred Bassie is an experienced professional in technology and training, currently serving as a Support Specialist and Senior Trainer & Support Engineer at Unexus Contact Solutions since June 2018. With a strong focus on leveraging technology to enhance customer experience, Wilfred's role as a Support Engineer enables the identification of optimal solutions for business process improvement. Previously, Wilfred held the position of Senior Trainer at NEC Nederland B.V. from January to June 2018, where responsibilities included developing and delivering training courses on various telecom applications. Earlier experience includes a Software Developer role at Philips from September 1992 to December 1998. Wilfred holds a degree from HZ University of Applied Sciences obtained between 1985 and 1990, and completed studies at CSW from 1983 to 1985.
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Unexus
Unexus Contact Solutions is a Dutch company, based in Baarn, providing inhouse and Cloud based Contact Center, Telephony and Unified Communications software for clients in the Netherlands and abroad. Unexus’ aim is to make client communication easier, more efficient and quantifiable. Our Unexus Communication Server is one of the most unique solutions for small to medium-sized organizations. Its single platform architecture slots into a modern ICT infrastructure and is based on Microsoft technology and can be integrated with any other application. In our new release UCS 10, the fast growing, professional communication solution Microsoft Teams has been integrated.