Unifocus
Heather McKissick has an extensive background in the hospitality industry, having worked in various managerial roles at companies like Rosewood Hotels & Resorts and Texas Health Resources. Heather currently serves as the Administrative Assistant/Client Education Coordinator at Unifocus WFM. With a Bachelor's degree from Butler University, Heather brings a wealth of experience and expertise to their current role.
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Unifocus
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Unifocus is a workforce management solution for the hospitality industry. Our platform automates budgeting, forecasting, and scheduling processes, taking into account employee availability, overtime, and seniority to create compliant schedules that reduce costs. Through our platform, open shifts and schedule swaps can be easily managed, and tasks such as housekeeping, guest requests, and maintenance can be intelligently assigned to the appropriate staff. We also offer digital tipping and payroll integration, as well as system analytics and guest/staff survey tools to help hotels maintain high ratings and lower operational costs. Unifocus provides a seamless solution for daily hotel operations. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.