Unifocus
Pedro Gutierrez has a diverse background in client service and technical support, currently serving as a Client Service Specialist at Unifocus since June 2023. Previous experience includes roles as a Software Support Specialist for Tyler Technologies and an Application Support Technician at Unifocus. Earlier positions encompass a Patient Recruiter at Research Across America and patient transportation at Baylor University Medical Center. Pedro began professional development with a Management Trainee position at Fry's Electronics, followed by a Sales Associate role at Finish Line. Academic credentials include a High School Diploma in Marketing from North Garland High School, obtained in 2009.
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Unifocus
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Unifocus is a workforce management solution for the hospitality industry. Our platform automates budgeting, forecasting, and scheduling processes, taking into account employee availability, overtime, and seniority to create compliant schedules that reduce costs. Through our platform, open shifts and schedule swaps can be easily managed, and tasks such as housekeeping, guest requests, and maintenance can be intelligently assigned to the appropriate staff. We also offer digital tipping and payroll integration, as well as system analytics and guest/staff survey tools to help hotels maintain high ratings and lower operational costs. Unifocus provides a seamless solution for daily hotel operations. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.