Unifocus
Steven Shanks currently serves as Sales Director at Unifocus, focusing on connecting hotel operators and owners with technology to enhance profitability through digitization and feedback mechanisms. Previously, Steven held the position of Sales Director for North America at Sabre Corporation, where contributions included delivering SaaS and digital marketing solutions that consistently surpassed sales targets. Earlier roles include Senior Business Development Manager at Sabre, General Manager at Gateway Hospitality overseeing a Hyatt Place property, Corporate Area Revenue Manager for Hilton's portfolio, and Hotel Manager at HEI Hotels & Resorts. Steven's career began in the US Army, serving as a veteran from 1998 to 2001.
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Unifocus
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Unifocus is a workforce management solution for the hospitality industry. Our platform automates budgeting, forecasting, and scheduling processes, taking into account employee availability, overtime, and seniority to create compliant schedules that reduce costs. Through our platform, open shifts and schedule swaps can be easily managed, and tasks such as housekeeping, guest requests, and maintenance can be intelligently assigned to the appropriate staff. We also offer digital tipping and payroll integration, as well as system analytics and guest/staff survey tools to help hotels maintain high ratings and lower operational costs. Unifocus provides a seamless solution for daily hotel operations. Our client portfolio consists of some of the world’s most well-known brands including Hilton, Rosewood, Fairmont, Marriott, Shangri-La, Taj, Oberoi, Nobu, Standard, LVMH, Soho House, Universal Studios, and others in over 50 countries.