unifonic
Shahwana Fathima is a Senior Software Quality Engineer at Unifonic, where responsibilities include managing the UC & CI team and leading automation initiatives while conducting process retrospectives to enhance QA workflows. Prior experience includes serving as a Quality Assurance Manager at Amazon Development Center India Pvt. Ltd, where Shahwana led end-to-end QA processes and collaborated with InfoSec teams for secure software rollouts. Previously, as Software Engineer 3 in Quality at PayPal, Shahwana designed automation frameworks and led agile Scrum teams to ensure quality feature delivery. Shahwana began the career as a Software Engineer (QA) at AOL after earning a Bachelor of Engineering in Electronics and Communications Engineering from Crescent Engineering College, Chennai.
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unifonic
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Unifonic is a customer engagement platform that unifies communication channels to enable organizations to delight customers.