UnifyCX
Alena Amano is a seasoned professional in business operations and marketing, currently serving as the VP, Business Operations & Chief of Staff at Lightbird since October 2023. Prior experience includes a role as Senior Director of Growth at soona and various positions at Vimeo from September 2014 to October 2020, including Director of Performance Marketing. Alena's career began at Aereo, where responsibilities included direct marketing and executive assistance to the CEO. Educational background includes a Bachelor of Arts in Philosophy and French Language and Literature from Trinity College-Hartford, along with studies at Bancroft School and Wharton Online.
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UnifyCX
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UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology. Formed through GlowTouch’s strategic acquisition of Collective Solution, UnifyCX offers a comprehensive suite of customer experience management tools designed to enhance every stage of the customer journey. With a global presence and a commitment to innovation, UnifyCX is redefining what it means to deliver exceptional customer service. As a certified NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. To learn more about how we can help you achieve your business goals, visit www.unifycx.com or email info@unifycx.com.