UnifyCX
Atharva M. is a seasoned data scientist with extensive experience in developing advanced data-driven solutions across various domains. Currently employed as a Data Scientist at UnifyCX, Atharva previously worked as a Senior Data Scientist at trender.ai, where notable achievements included the development of a patented SocialLLM for client monitoring and an automated data scraping solution. As a founding data scientist, Atharva created a knowledge graph from 500k social media posts and deployed innovative tools such as a recommendation engine and an advanced search engine utilizing natural language processing techniques. Atharva's academic background includes a Master of Science in Data Analysis from Penn State University and entrepreneurship studies from Acropolis Institutions and the International School of Entrepreneurial Leadership. Previous leadership roles include founding Zeit Labs and serving as a Technical and Research Intern at the Reclaim Internet Project.
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UnifyCX
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UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology. Formed through GlowTouch’s strategic acquisition of Collective Solution, UnifyCX offers a comprehensive suite of customer experience management tools designed to enhance every stage of the customer journey. With a global presence and a commitment to innovation, UnifyCX is redefining what it means to deliver exceptional customer service. As a certified NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. To learn more about how we can help you achieve your business goals, visit www.unifycx.com or email info@unifycx.com.