Miranda Rivett

Miranda Rivett currently holds the position of IT Service Desk Team Lead at Union Home Mortgage Corp., a role undertaken since July 2021, following a progression from Sr. IT Service Desk Specialist to IT Service Desk Specialist. Prior to this, Miranda Rivett gained diverse experience at Safeguard Properties from April 2016 to July 2021, where responsibilities included Help Desk Analyst, Complaint Team Resolution Specialist, Service Center Resolution Specialist, Vendor Contact Center Representative, and Secure Authorization Call Center Representative. This extensive background in IT support and customer resolution highlights Miranda Rivett's expertise in service management and problem-solving capabilities.