Carolyn Bradshaw

Carolyn Bradshaw is a seasoned professional with extensive experience in client services and technical support. Since January 2014, Carolyn has served as the Client Services Technical Representative and Account Manager at UnionWare, where responsibilities include maintaining client satisfaction and engagement with UnionWare products and services. Prior to this role, Carolyn worked as a Technical Support Analyst at Zywave and as a Technical Analyst at EISI, providing product support for financial planning software. Previous experience also includes leadership at The Faneuil Company, where Carolyn managed technical support teams for VoIP services, and a support technician role at Convergys, focusing on broadband Internet projects. Carolyn holds a Bachelor of Arts in Advanced Major in English from the University of King's College and an Information Technology Analyst degree from Herzing College.