Unite Us
Kelly Satterstrom is a seasoned professional with extensive experience in customer success and mental health services. Currently serving as a Senior Customer Success Manager at Unite Us, Kelly manages a portfolio of high-value strategic accounts worth over $1.55 million ARR. Previous roles include Customer Success Manager at Doma, where Kelly contributed to streamlining the title and escrow process, and a variety of positions at Cigna, including Account Installation Senior Analyst and Senior Care Manager, where Kelly oversaw enterprise account management and achieved a 98% customer satisfaction rating. Kelly has also worked as a Mental Health Therapist and Behavioral Therapist, providing therapy and support for individuals with emotional and developmental challenges. Academically, Kelly holds a Master's degree in Counseling Psychology from Saint Mary's University of Minnesota and a Bachelor's degree from St. Catherine University.
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Unite Us
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Unite Us is a technology company that builds coordinated care networks of health and social service providers. With Unite Us, providers across sectors can send and receive secure electronic referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us’ dedicated team builds authentic, lasting partnerships with local organizations to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This HITRUST certified social care infrastructure helps communities transform their ability to work together and measure impact at scale.