United Bank for Africa
Hope Obiasogu currently serves as a Customer Support Supervisor for UBA Group, focusing on account maintenance and compliance. With prior experience as a Customer Support Specialist Team Lead at Fidelity Bank PLC, Hope achieved a 92% success rate in resolving client complaints and effectively managed new client onboarding processes. Previous roles include supervising cinema attendants at Cartege Cinemas, where best practices were enforced, and serving as a cinema attendant at Filmhouse Cinema, notably increasing retail item sales by 80%. Hope holds a BSc in Geology/Earth Science from the University of Ibadan and has pursued additional qualifications in Salesforce administration.
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United Bank for Africa
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United Bank for Africa Plc is engaged in corporate, commercial and retail banking, trade services, cash management, treasury and custodial services. The Company's business segments are Corporate Banking; Retail/Commercial banking, and Treasury and Financial Markets. The Corporate Banking segment provides a range of financial solutions to multinationals, regional companies, state-owned companies, non-governmental organizations, international and multinational organizations and financial institutions. The Retail/ Commercial banking segment provide commercial banking products and services to the middle and retail segments of the market. The Treasury and Financial Markets segment provides financing and risk management solutions and advisory services to the Company's corporate and institutional customers. This segment is also responsible for formulation and implementation of financial market products for its customers.