United Bank for Africa
Kelvin Emadiji is a Customer Experience Expert at UBA Group, where responsibilities include maintaining a positive and professional customer interaction while promptly responding to inquiries since October 2021. Prior experience as a Customer Service Representative at MultiChoice Group involved providing accurate product information and managing daily customer requests from February 2021 to October 2021. At Visions & Values Global Ventures (Microfinance), Kelvin also served as a Customer Service Representative, enhancing new customer NPS scores by 12% from July 2017 to February 2019. Kelvin holds a Bachelor of Science degree in Chemistry from the University of Benin, completed in 2017.
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United Bank for Africa
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United Bank for Africa Plc is engaged in corporate, commercial and retail banking, trade services, cash management, treasury and custodial services. The Company's business segments are Corporate Banking; Retail/Commercial banking, and Treasury and Financial Markets. The Corporate Banking segment provides a range of financial solutions to multinationals, regional companies, state-owned companies, non-governmental organizations, international and multinational organizations and financial institutions. The Retail/ Commercial banking segment provide commercial banking products and services to the middle and retail segments of the market. The Treasury and Financial Markets segment provides financing and risk management solutions and advisory services to the Company's corporate and institutional customers. This segment is also responsible for formulation and implementation of financial market products for its customers.