Krista Easdown

Krista Easdown is an experienced business consultant currently working at First Nations Network, where responsibilities include developing strategic plans and conducting market analysis to enhance business operations within contact centre technology. At Unity4, Krista serves as a Senior Business Consultant, collaborating with cross-functional teams and implementing process improvements to meet client needs. Additional roles include Implementation Manager, overseeing multiple projects across various countries, and previous experience at Flight Centre Travel Group as a Workforce Manager, where Krista managed agent scheduling and handled high-pressure situations for multi-million dollar accounts. Krista began a career in hospitality as a Front of House Supervisor at D'Amicos Licensed Restaurant. Educational qualifications include a Diploma in Project Management from TAFE NSW and a high school diploma from Galen Catholic College.