Universal Healthcare
Tebogo Modukanele has held various positions within contact center management and client services, with experience in overseeing operations, managing client SLA requirements, and resolving customer grievances. They have a strong background in monitoring workflow, compiling reports, maintaining records, and improving operational systems. Currently serving as Senior Manager: Client Service at Universal Healthcare (Pty) Ltd. since January 2021.
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Universal Healthcare
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Healthcare is not just a business. It’s a purpose. A calling. A calling to help those in need, to encourage and support wellness and well-being, and to provide evidence-based medicine with a caring touch. A healthcare company with heart. In everything we do we stay true to our purpose, which is: To help those who are ill to get better, To encourage those who are well to live and maintain healthy lives, And to support healthcare professionals in providing evidence-based medicine with a caring approach.