Esther Emefa Ahiadome

Esther Emefa Ahiadome is an experienced banking professional with a focus on credit administration and branch operations at Universal Merchant Bank since August 2019. In the current role as Credit Administration Officer and previously as Branch Operations Specialist, responsibilities include processing clearing cheques, ACH, fixed deposits, customer salaries, payment orders, and ATM replenishments while ensuring customer satisfaction. Prior experience includes serving as a Customer Service Representative and Client Acquirer at Universal Merchant Bank from October 2016 to November 2017, where Esther was involved in marketing efforts, preparing call reports, and nurturing customer relationships. Esther is a proud alumna of the University of Professional Studies, Accra.