Universal Service Administrative Co. (USAC)
Jennifer Richardson is a seasoned professional with extensive experience in program management and operations across various industries. Currently serving as a Senior Program Analyst at the Universal Service Administrative Co. since December 2023, Richardson focuses on enhancing the E-Rate program's integrity and compliance. Prior to this role, Richardson held the position of Sr. Manager at Maximus, overseeing invoicing operations for government fund disbursement to educational institutions. Additional experience includes leadership roles at M&T Bank in customer service enhancement and a long tenure at Verizon, tackling national project management, workforce performance, and training operations. Earlier career achievements at Bell Atlantic included sales and customer service excellence. Academic credentials include studies at Penn State World Campus and Anne Arundel Community College.
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Universal Service Administrative Co. (USAC)
The Universal Service Administrative Company (USAC) is dedicated to achieving universal service. This important principle suggests that everyone in the United States deserves accessible, affordable, and pervasive high-speed connectivity. By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. Universal Service Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas: Schools and Libraries (E-rate), Rural Health Care, Lifeline, and High Cost. Our Culture At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes. Company Benefits USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following: • generous 401(k) contribution • medical, dental, vision, life, and disability insurance • prescription benefits • flexible spending accounts • tuition and training reimbursement • commuter and parking benefits • a flexible work schedule • paid holidays, vacation, and sick leave • pet insurance