Phylicia R. Ross

Phylicia R. Ross possesses a diverse background in healthcare administration and customer service. Currently serving as a Commercial Lines Assistant and Administrative Assistant II at Univest, Phylicia has previously excelled in roles such as Front Desk Receptionist at Leisure Care, Life Enrichment Coordinator at Enlivant, and Life Enrichment Manager at Sunrise Senior Living. With a strong emphasis on resident satisfaction and program management, Phylicia has developed recreational programs tailored to individual needs and preferences. Educational qualifications include a Master of Healthcare Administration from Walden University and a Bachelor of Science in Exercise Science from East Stroudsburg University of Pennsylvania, complemented by an Associate of Arts in Pre-Allied Health from Bucks County Community College.