UNO Call Center
Aristomelia Sosa has been working at United Nearshore Operations (UNO) since February 2004, holding multiple titles including IT Senior Manager and IT Hardware & Infrastructure Manager. Prior to joining UNO, they worked at Verizon International Teleservices as an IT System Implementer. They completed their education at Pontificia Universidad Catolica Madre y Maestra, CAPEX, Colegio Padre Fortin, and Fundacion Universitaria Iberoamericana. Currently pursuing a Master's degree in Strategic Management in Information Technology.
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UNO Call Center
United Nearshore Operations (UNO) is a global BPO and Customer Engagement Center located in Santiago, Dominican Republic. UNO was formed in January 2004, celebrating our 13th anniversary this year. Our success has been determined by our excellent management team, by adopting the best processes in the industry, a dynamic and talented workforce and our passion and motivation for exceeding our clients expectations. UNO has experienced a steady growth pattern since opening our doors in 2004, with over 1,200 employees. UNO owns the facilities. Our agents possess strong cultural understandings both domestically and internationally resulting in unparalleled abilities to communicate in multiple languages and dialects. UNO is PCI DSS level 1 certified company since June 2011.