Ronak Maru

Ronak Maru is an experienced professional currently serving as an Assistant Operations Manager at upGrad since October 2024. Prior to this role, Ronak worked as a Client Relationship Manager at TimesPro from April 2023 to October 2024, where responsibilities included overseeing lead confirmation, monitoring payments, and managing refunds. Ronak also held the position of Relationship Manager at BeyondSkool from August 2020 to March 2023, focusing on client care and maintaining accurate records in CRM systems. Earlier experience includes a marketing internship at Ginio Wholesale in mid-2020, which involved market research and analysis of retail distribution channels. Ronak holds a Master's degree in Marketing from Duragadevi Saraf Institute of Management Studies, Mumbai, obtained in 2021.