Hisham Farag

Hisham Farag is an experienced Order Management Specialist at Upland Software, where employment began in September 2019. Prior to this role, Hisham worked as a Customer Relations Service Officer at Sykes Enterprises, Incorporated since November 2015. Previous experience includes a position as a Technical Support agent at Teleperformance Egypt from November 2012 to November 2015, and several roles at Xceed from November 2004 to November 2012, including Order Management CSSO Rep at Cisco and Technical Router at Microsoft MEA IRT. Hisham possesses a Bachelor’s degree in Accounting from Cairo University and has furthered education in English and IT skills at Helwan University. Additionally, Hisham completed training in Procurement and Inventory Management in 2018.