UPM
Caroline Brownless serves as a Senior IT Platform Owner at UPM - The Biofore Company, overseeing Microsoft and Citrix platforms with a focus on maximizing utilization and cost optimization. Caroline's previous roles include IT Service Manager for Collaboration Tools, Senior Consultant at Talent Base Group, and Senior Business Programme Manager at Microsoft. Notable experience at Nokia spans over 15 years, where responsibilities included managing service development, customer support design, training delivery, and project management. Caroline holds a Graduate Diploma in Information Systems from The London School of Economics and a Master of Business Administration in Information Systems Management from Haaga-Helia University of Applied Sciences.