UPS Capital®
Chad Joseph is a seasoned professional with extensive experience in program and product management, currently serving as Program Manager II for Driver Strategy and Experience at Walmart since October 2023, and as Digital Strategy Manager at UPS Capital® since April 2023. Previously, Chad held various roles at UPS from 2016 to April 2023, including Product Lead for Value Added Services, where significant initiatives led to over $15 million in cost reductions and enhanced customer experiences. As a co-founder of UPS Innovation, Chad developed a tech-enabled packaging solution to mitigate risks in transit. With a Bachelor’s Degree in Economics from Ramapo College of New Jersey and an Associate’s Degree from Bergen Community College, Chad excels in driving business strategy and operational improvements through cross-functional collaboration and innovative problem-solving.
UPS Capital®
UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences. *Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.