Upstream Works
Joseph Kang has extensive experience in application support and professional coordination. Currently serving as an IFTS coordinator at Livingston International since June 2022, Joseph has developed skills in managing complex systems and supporting various applications. Prior to this role, Joseph spent over eight years at Upstream Works Software as a Professional Support - Applications specialist, contributing to the enhancement of software solutions. Additionally, Joseph gained foundational experience in application support at Giesecke & Deverient from May 2010 to September 2014, establishing a strong background in technical assistance and client relations.
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Upstream Works
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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.