Upstream Works
Matthew Felix has a strong background in IT support and sales engineering. Matthew began their career at MacLaren McCann as an IT HelpDesk Technician in 2010. Matthew then joined SUNNYBROOK FOUNDATION in 2015 as an IT Helpdesk Associate. In 2017, they moved to Upstreamworks Software as a Demonstration Support Analyst. Matthew's most recent role is at Upstream Works Software, where they currently work as a Sales Engineer since 2019.
Matthew Felix completed their education from 2008 to 2011 at Centennial College, where they obtained a Software Engineering Technician Diploma, specializing in the field of Software Engineering.
Upstream Works
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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.