Uptime
Surendhar Kokilavanan is a seasoned professional in service delivery and operations management, currently serving as a Senior Service Delivery Manager at Uptime since May 2022. With a robust background at STARTEK as a Senior Operations Manager and previous roles including Head of Customer Service in Sri Lanka for Kaymu Asia and various managerial positions at Etisalat Lanka and Millicom (Tigo), Surendhar has extensive experience overseeing large teams and enhancing customer experience across multiple sectors, including telecom, banking, and technology. Surendhar holds an MBA from Cardiff Metropolitan University and is currently pursuing an MSc in Project Management at the University of Bedfordshire.
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Uptime
Uptime is the leading choice for MSPs across the globe looking to extend the services they offer to clients while simultaneously building recurring revenue. Our growing team is comprised of highly skilled support staff who are responsible for our established base of MSP partners, as well as thousands of users and devices globally. We have the resources, qualifications, and experience to take over the essential day-to-day operations required to keep your service levels high and your customers happy. You benefit from predictable costs and the ability to focus on delivering higher-value services to your customers. +44 (0) 203 435 6435