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Elise Lenz

Director Of Sales Operations And Customer Service at Urnex Brands, LLC

Elise Lenz has a diverse work experience spanning over several decades. Elise is currently working as the Director of Sales Operations and Customer Service at Urnex Brands, LLC since May 2021. In this role, Elise is responsible for facilitating cross-functional teams to improve service levels and achieve business growth while supporting customer needs. Elise also leads the divisional SOP forecasting process for the specialty beverage division.

Prior to their current role, Elise worked at Sani Professional® for eight years from 2013 to 2021. Elise started as a Product Manager and later became a Senior Product Manager. During their time at Sani Professional®, Elise was responsible for new product development, launch, and ongoing lifecycle management. Elise also developed and implemented marketing and sales communication plans for product support.

Before joining Sani Professional®, Elise worked at Jensen Dental as a Marketing Manager from 2009 to 2013. Elise'srole involved new product development and launch, beta test management, and the implementation of innovative marketing programs.

Elise also has experience working as a Marketing Manager at Thompson Chocolate from 2007 to 2009, where they developed and implemented marketing strategies to meet organizational objectives. Prior to that, they worked as a Marketing Manager at Tetley USA from 1997 to 2007, overseeing overall marketing for a $50 million business unit.

Earlier in their career, Elise held positions such as Senior Business Analyst at Fort James Corporation, Business Analyst at Georgia Pacific (Fort James), and Business Analyst at James River Corporation.

Elise started their career at Unilever in 1985, where they worked as a Financial Analyst providing financial support for various brand groups.

Throughout their career, Elise has demonstrated their expertise in new product development, marketing strategy, cross-functional team management, and customer service.

Elise Lenz obtained a Bachelor of Science (BS) degree in Accounting and Management from Northeastern University, which was completed between 1980 and 1985. Elise later pursued a Master's in Business Administration (MBA) with a focus in Marketing from the University of New Haven, which they completed between 1994 and 1997.

In addition to their formal education, Elise Lenz has obtained several certifications, including "Advanced Product Marketing," "Decision-Making Strategies for Optimal Team Performance: A Primer for Team Leaders," "Developing Assertive Leadership," "Leading without Formal Authority," and "Body Language and Women at Work." These certifications were acquired from LinkedIn, although the exact dates of completion are not available.

Location

New York, United States

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Urnex Brands, LLC

With over four generations of experience, Urnex is the world leader in specialty cleaning products for coffee and espresso equipment. We help coffee lovers all over the world make the coffee they love the best it can be. Urnex Brands, Inc, started out as the Royal Urn Bag Company (filters), founded in 1936 to help the roasters and brewers in Manhattan deliver delicious coffee to demanding customers. Almost immediately, the enemy of true coffee flavor became clear: oily buildup on equipment made fresh coffee taste bitter, and couldn’t be easily cleaned off. The solution was the original Urnex® Urn & Brewer Cleaner™. It came in small, hand-filled envelopes, each printed with the motto Urnex still uses today: “No More Bitter Coffee."​ Urnex Brands, Inc. has come a long way since then. We have assembled a world class team of professionals that have developed a comprehensive portfolio of products that serve all facets of the modern coffee industry. From super automatic espresso machines to shop grinders, if you have a cleaning need, we have an answer. Today, Urnex® Brand products can be found anywhere from the countertops of home coffee enthusiasts to the world’s most sophisticated espresso bars—in more than 70 countries. Through our evolution to serve customers worldwide, Urnex is committed to helping people everywhere brew and serve the best coffee.


Employees

51-200

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