US Digital Response
Madel is the Language Access UX Researcher for the Unemployment Insurance Program. She leverages her experiences as a design strategist, researcher, and facilitator of systems change, to build more equitable service delivery.
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US Digital Response
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U.S. Digital Response (USDR) helps governments meet the challenges of the COVID-19 crisis by strengthening decision-making and supporting their ability to effectively and scalably deliver critical services to the public.