USAA
Jake Smith is a seasoned professional with extensive experience in business process management and development within various companies. Currently serving as the Director of Business Process and Program Management at USAA, Jake has previously held key positions such as Manager of Business Applications and Business Process Owner. Prior roles include Insurance Executive at McSweeney & Ricci Insurance Agency, Inc., Business Development Consultant at BTL Industries, Market Manager at FlightCar, and Location Manager at Hertz. Jake holds a Bachelor of Arts in Business from Saint Anselm College, where studies took place from 2008 to 2012, and graduated from South Fort Myers High School in 2008.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.