USAA
Jose Hoyos is an experienced Learning and Development Manager currently employed at USAA since June 2024, where responsibilities include leading a team of instructional designers and enhancing learning strategies aligned with organizational objectives. Previously, from March 2023 to June 2024, Jose served in the same role at Power Design, Inc., focusing on innovative learning solutions through Learning Experience Design and Instructional Design methodologies. Jose's extensive background also includes a long tenure at GEICO from July 1998 to March 2023 as a Learning Leader, during which a range of impactful training solutions was developed to support business success and employee development. Jose holds a Bachelor of Arts in Education from Southeastern University, earned between January 1994 and January 1998.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.