USAA
Mark Allen is an experienced IT professional with a robust background in software development, technical management, and education. Currently serving as a Senior IT Technical Manager for Bank Digital Modernization at USAA, Mark also holds the title of Senior Scrum Master and possesses various certifications including SAFe® SPC4.5. Mark's experience includes a longstanding role as a Senior Software Engineer at Parsith Studios, where responsibilities encompass software design and development for complex applications. With a history of consulting and training at Computer Skills Corporation, Mark has developed and delivered extensive educational materials across various technical subjects. Previous positions include roles at Verify Systems, Kennedale Chamber of Commerce, Asylum Haunted House, Imaginet Communications, and IBM, where Mark contributed to software solutions, operational management, and educational programming. Mark's academic background includes studies at Northern Arizona University and The University of Texas at Arlington.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.