USAble Life
Susan Arthur possesses extensive experience in customer service management and operations within the insurance industry. Currently serving as Manager of Customer Service at USAble Life since October 2008, Susan leads a team of 13, ensuring accurate certificates, policies, and billing for clients. Previously, as Manager of Customer Service with a larger team of 23 members, Susan focused on team building and time management to optimize response accuracy. Prior roles include serving as Account Manager at Stephens Inc., where Susan interacted with client groups and insurance companies on benefit enrollment and billing, and Director of Operations at The Kane Agency, responsible for daily operations and new group business submissions.
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USAble Life
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At USAble Life, we provide financial security and peace of mind for our customers by offering a wide range of benefits, including dental, life, accident, disability and more. We work closely with leading health insurers across the U.S. to deliver a suite of products and services that meet our customers’ needs for health and financial wellness. We strive to deliver top-notch service and technology to make benefit management and administration easier than ever for customers. USAble Life isn’t just a place to work. We’re a community of diverse talents and backgrounds dedicated to protecting our customers when they need us most. We believe in a workplace that not only ignites a passion within our employees, but one that supports their professional and personal growth, while allowing them the balance they need to live happy and healthy lives. Each member of our team helps make a meaningful difference in the lives of our customers, so it’s our mission at USAble Life to make a positive difference in theirs.