USAN, Inc.
Mike Evenson has a diverse work experience spanning over three decades. Mike started their career in the US Army as an Infantry in 1988 and served until 1992. Following their military service, they worked as a Field Tech at Digitel Systems from 1992 to 1994. Mike then joined USAN, Inc. and held various roles, including NOC Engineer from 1994 to 1995, Node Manager from 1995 to 2000, Director of Third-Level Support from 2000 to 2008, and VP of Technical Support from 2008 to 2017. Mike is currently working as the VP of Strategic Account Management at USAN, Inc.
Mike Evenson has a Bachelor's degree in Information Technology from American InterContinental University. Prior to that, they attended Texas State University, but no information regarding the degree or field of study is provided.
USAN, Inc.
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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry’s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN’s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.