Raquel Soares Oliveira

Raquel Soares Oliveira is an experienced customer success and account management professional, currently serving as the Customer Success Team Lead at Insider from April 2023 until April 2025, after holding roles as Senior Customer Success Manager and Customer Success Manager. Prior experience includes working at Amazon from May 2021 to April 2023 as a Global Selling Account Manager and FBA Account Manager, where significant achievements were made in recruitment and performance management for mid and large enterprises. Previously, Raquel contributed to Votto Vines Importing Inc. as Product Manager, overseeing wine imports and managing a substantial portion of the company's net sales, and held roles at Sonae, including Product Manager in the Fashion Division and Nightwear Buyer - Sourcing Trainee. Raquel’s educational background includes a Master of Business Administration from FGV - Fundação Getulio Vargas and a Bachelor of Business Administration from Católica Porto Business School.