Kojo
Paul Weston is an experienced Customer Success Manager currently working at Kojo since June 2023, previously serving as a Customer Success Retention Manager at ServiceTitan from April 2020 to March 2023. Notable achievements at ServiceTitan include reducing company-wide churn rates significantly below the SaaS average and developing retention plans for high-risk customers. In earlier roles, Paul managed customer success initiatives, enhanced product adoption, and coordinated extensive training programs across multiple organizations. Educational credentials encompass a dual degree in Spanish language and culture from Vanderbilt University and the Instituto de Estudios de España.
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Kojo
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Kojo is the leading materials procurement platform for trade and self-perform general contractors. By connecting office teams, field crews, the warehouse, and vendors on one all-inclusive procurement platform, contractors control their procurement process from takeoff to closeout, saving on material costs, reducing waste, and increasing productivity.