Kelsey Michael

Senior Customer Success Manager at Ushur

Kelsey Michael has a diverse work experience spanning multiple industries and roles. Starting in 2013, they worked as a Telemarketer at Indiana University Foundation. In 2014, they interned as an Event Assistant at BritishAmerican Business. From 2017 to 2022, they worked at Healthesystems, first as an Account Representative and then as an Account Manager, demonstrating their growth within the company. In 2016, Kelsey briefly worked as an Executive Assistant at Healthesystems before transitioning to the role of Territory Manager at Advanced Tissue. Prior to that, they gained extensive experience in the restaurant industry as an Assistant Manager at Skooter's Family Restaurant from 2007 to 2015. Kelsey's most recent position, starting in 2022, is as a Customer Success Manager at Ushur.

Kelsey Michael attended Indiana University Bloomington from 2012 to 2015 and completed a Bachelor's degree in Communications. Additionally, in December 2022, Kelsey obtained the Ushur Certified Pro - Level 1 certification from Ushur.

Location

St. Petersburg, United States

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Ushur

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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.


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51-200

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