Ushur
Michael is responsible to ensure the Ushur Platform helps our enterprise clients achieve their customer automation goals in delightful, secure and operationally-efficient ways. Michael has over 20 years of experience building teams and strategies in operations, contact center and product-development roles at companies like AT&T, Comcast, Dish Network and Slingbox.
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Ushur
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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.