Ushur
Nicole Buchanan has diverse work experience in various roles and companies. In 2014, they started working at Greenville Health System as an IS Training and Implementation Coordinator. After that, they became an IT Project Manager for the same company from December 2016 to October 2020. In 2020, Nicole joined Advoco as a Project Manager, where they worked until February 2022. Following that, they worked as an Asset Performance Management Project Manager at Accenture from February to September 2022. Currently, they are a Customer Success Manager at Ushur, starting in September 2022.
Nicole Buchanan obtained their Bachelor's degree in Information Technology Project Management from Strayer University between 2015 and 2018. In addition to their degree, they also hold a certification in CPC. However, no information is provided about where they obtained the certification or the specific month and year they obtained it.
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Ushur
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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.