Ushur
With two and half decades of product engineering and management experience covering areas such enterprise wireless networks, 3D graphics & gaming engines, audio tools, embedded, middleware & application software - is responsible for the overall operations of Ushur R&D innovation centre in India. Prior to Ushur, Vathsa was the director of engineering at embedUR Systems and was responsible for managing teams that built solutions for some of the largest networking & telecommunications enterprises. His earlier career has spanned companies such as Analog Devices, Intel, Netlogic Microsystems and Mphasis, with contributions in management as well as various engineering roles.
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Ushur
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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.