Melissa Leclair

Melissa LeClair currently serves as a Senior Relationship Manager at USI Consulting Group, a position held since October 2021. Prior to this, Melissa LeClair worked at Voya Financial from January 2010 to October 2021, advancing through several roles including Client Relations Manager, Operations Consultant - Plan Discontinuance, Customer Service Supervisor, and Customer Service Associate. In these positions, Melissa LeClair managed client relationships, ensured compliance with operational standards, supervised teams, and implemented effective training and communication strategies. With a proven track record in client support and team leadership, Melissa LeClair has consistently demonstrated a commitment to excellence and efficiency throughout a diverse career in financial services.