Chidinma Edward

Chidinma Edward is an experienced professional currently serving as a Customer Relations Specialist, IT Support, and Product Expert at UXPin since January 2023, where expertise in user support and product education enhances customer satisfaction. Previous roles include Technical Support Specialist at Vonage, Customer Care Manager at Lumen Technologies, and Sales Delegate Executive at Active Communications International, where strong customer relationships and sales acumen were demonstrated. Chidinma began a career as a Customer Service Representative at MTN, focusing on customer interactions and training. Academic credentials include a Bachelor's degree in International Relations from Uniwersytet im. Adama Mickiewicza w Poznaniu, a Higher National Diploma in Mass Communication from The Federal Polytechnic Nekede, and ongoing studies for a Master's degree in Political Economy at The Berlin School of Economics and Law, along with a certification course in UX/UI Design at Beetroot Academy.