Luke Sebastian

Luke Sebastian is an accomplished Business Analyst II at Vail Systems, where responsibilities include facilitating communication between customer communities and technical teams, documenting requirements, and collaborating on feature development. Prior experience includes roles as a Customer Success Specialist II and Product Support Specialist, demonstrating expertise in client management and technical support. Notably, Luke has successfully managed migrations for multiple customers and contributed to quality assurance testing and product enhancements. Earlier career highlights encompass a Sales and Engagement Officer position at Ragan Communications, where subscription goals were exceeded, and a Group Events Specialist role with the Cleveland Monsters, achieving remarkable sales growth. Luke holds a Bachelor of Science in Sports Marketing from Duquesne University.