Paul Shanahan

Paul Shanahan possesses extensive experience in customer service and technical support, currently serving as a Network Operations Center Technician at Vail Systems since April 2002, where responsibilities include analyzing network problems and providing system and network operations support. Prior to this, Paul worked as a Customer Service Representative at Continental Envelope and ESCO, focusing on account management, order processing, and complaint resolution. Earlier roles include Sales Representative positions at American Printing and Curtis 1000, where Paul was responsible for generating new business and maintaining client relationships. Paul holds a Bachelor of Science degree in Geography from Illinois State University, earned from 1984 to 1989.