Valiantys
Erin Collins brings extensive experience in IT service management and enterprise service management, having held leadership roles at Valiantys as Head of ESM Practice EMEA and Head of ITSM Practice, where responsibilities included promoting and educating account managers and professional services teams on ITIL and service management. Prior to Valiantys, Erin served as an IT Release Manager and Sr. Business Support Analyst at Generali, overseeing deployment processes and JIRA administration. Additional expertise includes positions as VP and AVP at Bank of America, focusing on application governance, consulting, and project management, as well as management of internal help desk operations at AT&T.
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Valiantys
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Valiantys is an international Atlassian Platinum Solution Partner, empowering teams to leverage the most powerful Agile tools and work smarter. They are the creators of a leading JIRA admin add-ons, nFeed and Exocet, which bring powerful new features to Atlassian tools and help improve the efficiency of the users’ daily work. They help teamsunleash their true potential by delivering our own bespoke trainings in addition to official Atlassian courses. Valiantys' goal is to provide quick, practical solutions to client needs by applying industry standards Agile, CMMi, and ITIL to modern software tools.