Valora Group
Christian Neudoerfer is a seasoned IT professional with extensive experience in managing diverse IT operations and service delivery across multiple regions. Currently serving as the Manager of the Service Desk at Valora Group since April 2022, Neudoerfer oversees support for over 12,000 users and has achieved notable improvements in Service Desk KPIs. Previous roles include Senior Director of IT at Fossil Group, where leadership covered IT service delivery management and project implementation across the EMEA region, and Director of Operations at local.ch ag, focusing on organizational transformation. With a solid educational background, including certifications in ITIL, SCRUM, and project management methodologies, Christian Neudoerfer combines technical expertise with strategic leadership to drive IT excellence and enhance service quality.
Valora Group
Valora Holding AG is a Switzerland-based trading company that is active in two segments: Valora Retail and Ditsch/Brezelkoenig. Valora Retail operates marketing and distribution systems for press, tobacco and consumer products for daily use and the impulse buyer's market through small retail outlets in Switzerland, Germany, Luxembourg and Austria, including the k kiosk, k presse + buch, avec., P&B, tabacon, ServiceStore DB, CIGO and Caffe Spettacolo. Ditsch/Brezelkoenig produces lye-bread and other bakery products in Germany and Switzerland, which are distributed both to its own agency outlets and to the wholesale sector. The Company operates through approximately 30 fully consolidated subsidiaries, such as Ditsch, Pretzel Baron, Cevanova AG, BackWerk, among others.